Meteor experienced a major incident on October 24, 2024 affecting Galaxy EU Infrastructure, lasting 26d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 24, 2024, 12:50 PM UTC
Dear Customers, We recently experienced a major DDoS attack that hit our systems with over 53 million malicious requests within a short period, causing a brief outage in our Galaxy Europe region today, from 12 AM to 12:30 am GMT. Our team has identified the issue and are actively working on it. We stabilized for now. We apologize for any inconvenience this may have caused and appreciate your understanding. Thank you for your continued support. Best regards, Meteor Team.
- monitoring Oct 24, 2024, 12:51 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 24, 2024, 02:36 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 25, 2024, 07:52 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 30, 2024, 02:42 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 01, 2024, 04:02 PM UTC
We are still collecting some more information and monitoring it.
- monitoring Nov 04, 2024, 12:28 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 19, 2024, 02:22 PM UTC
After implementing security measures, we mitigated most attacks. While our Europe region remained stable during this monitoring period, we can consider this matter completely resolved.