MetaPulse experienced a major incident on March 30, 2020 affecting Background Workers, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Background Workers
Update timeline
- investigating Mar 30, 2020, 07:34 PM UTC
Our background workers are currently not processing jobs. No data has been lost.
- identified Mar 30, 2020, 07:34 PM UTC
We are in the process of upgrading Redis to resolve this issue.
- monitoring Mar 30, 2020, 07:45 PM UTC
We have finished upgrading Redis, and the job queue is processing again.
- resolved Mar 30, 2020, 07:52 PM UTC
The background job queue has caught up and is working normally.