MetaPulse incident

App is Down

Critical Resolved View vendor source →

MetaPulse experienced a critical incident on September 10, 2022 affecting API and Web Site, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2022, 05:40 PM UTC
Resolved
Sep 10, 2022, 06:09 PM UTC
Duration
29m
Detected by Pingoru
Sep 10, 2022, 05:40 PM UTC

Affected components

APIWeb Site

Update timeline

  1. identified Sep 10, 2022, 05:51 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 10, 2022, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 10, 2022, 06:09 PM UTC

    This incident has been resolved. It was due to incompatibility between a minor framework update and legacy data.