MetaPulse experienced a major incident on June 19, 2023 affecting Background Workers and Web Site, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Background WorkersWeb Site
Update timeline
- investigating Jun 19, 2023, 02:25 PM UTC
We are currently investigating what is causing degraded performance in the app.
- investigating Jun 19, 2023, 02:25 PM UTC
We are continuing to investigate this issue.
- identified Jun 19, 2023, 03:31 PM UTC
The web site is running smoothly now, however the background job queue is still backed up. We are working on a fix for this.
- monitoring Jun 19, 2023, 05:31 PM UTC
A fix has been put in place. You may still experience some degraded performance while the job queue catches up.
- resolved Jun 19, 2023, 06:01 PM UTC
The job queue has caught up and everything is running smoothly.