Metabase incident

Issues creating new instances in Metabase Cloud

Notice Resolved View vendor source →

Metabase experienced a notice incident on June 21, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2021, 08:02 PM UTC
Resolved
Jun 21, 2021, 11:00 AM UTC
Duration
Detected by Pingoru
Jun 21, 2021, 08:02 PM UTC

Update timeline

  1. resolved Jun 21, 2021, 08:02 PM UTC

    A customer alerted us about instances not being created on our Cloud environment. After some investigations, our engineers detected that an endpoint in our Docker image registry was returning a 500 error status so our customers were receiving the emails about instance creation but there was no instance at all. Systems should be back to normal now.