Metabase incident

Emails not sending

Notice Resolved View vendor source →

Metabase experienced a notice incident on July 21, 2022 affecting Metabase Cloud Platform, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2022, 12:23 PM UTC
Resolved
Jul 21, 2022, 12:53 PM UTC
Duration
30m
Detected by Pingoru
Jul 21, 2022, 12:23 PM UTC

Affected components

Metabase Cloud Platform

Update timeline

  1. investigating Jul 21, 2022, 12:23 PM UTC

    We're aware that emails are not being sent on instances that run on Metabase Cloud. We're investigating the issue.

  2. resolved Jul 21, 2022, 12:53 PM UTC

    We've identified that we run over quota on our Cloud email service so we requested to increase the limits. Emails on our instances are now back to normal.