Metabase incident

Problems when creating instances

Minor Resolved View vendor source →

Metabase experienced a minor incident on June 13, 2023 affecting Metabase Cloud Platform and Metabase Store, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:56 PM UTC
Resolved
Jun 13, 2023, 11:13 PM UTC
Duration
3h 16m
Detected by Pingoru
Jun 13, 2023, 07:56 PM UTC

Affected components

Metabase Cloud PlatformMetabase Store

Update timeline

  1. identified Jun 13, 2023, 07:56 PM UTC

    There is a problem with our cloud service provider that doesn’t let us create new instances of Metabase. We have identified the problem and we are waiting for the cloud service provider to restore its services.

  2. resolved Jun 13, 2023, 11:13 PM UTC

    AWS reports that the service should be normalized now