Meta incident

Marketing Messages API for WhatsApp: Low disruptions

Minor Resolved View vendor source →

Meta experienced a minor incident on October 11, 2025 affecting WhatsApp Business Platform — Marketing Messages API for WhatsApp, lasting 2d 15h. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2025, 10:20 AM UTC
Resolved
Oct 14, 2025, 01:30 AM UTC
Duration
2d 15h
Detected by Pingoru
Oct 11, 2025, 10:20 AM UTC

Affected components

WhatsApp Business Platform — Marketing Messages API for WhatsApp

Update timeline

  1. resolved Oct 11, 2025, 10:20 AM UTC

    We have recovered from an earlier outage impacting MMLite API, and services have now been restored. We apologize for any inconvenience that this may have caused.

  2. investigating Oct 13, 2025, 11:09 AM UTC

    The fix for the high disruptions impacting webhook delivery on the Marketing Message Lite API has been deployed and the majority of partners are now fully operational. However, we are aware that a small number of partners may still be experiencing issues. Our team is actively monitoring the situation and working with affected partners to ensure full resolution. We appreciate your continued patience and will provide further updates as needed.

  3. resolved Oct 14, 2025, 01:30 AM UTC

    The issue impacting webhook delivery on the Marketing Message Lite API has been fully resolved as of 02:30 AM GMT+1. All systems are now operating normally.