Meta incident
WhatsApp Business Account Management: Medium disruptions
Meta experienced a major incident on February 27, 2026 affecting WhatsApp Business Platform — WhatsApp Business Account Management, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp Business Platform — WhatsApp Business Account Management
Update timeline
- investigating Feb 27, 2026, 08:04 AM UTC
We are currently experiencing medium disruptions impacting Onboarding and Offboarding WhatsApp "Coexistence" users. Our engineering teams are investigating the issue. We will provide another update if additional information is available.
- resolved Feb 27, 2026, 09:08 AM UTC
The fix for the disruptions impacting onboarding and offboarding WhatsApp "Coexistence" users has been deployed and this issue is now resolved. Thank you for your patience.