Meta experienced a major incident on February 28, 2026 affecting WhatsApp Business Platform — Cloud API, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp Business Platform — Cloud API
Update timeline
- investigating Feb 28, 2026, 07:32 PM UTC
We are currently experiencing high disruptions impacting Cloud API Marketing Messages. Our engineering teams are investigating the issue. We will provide another update if additional information is available.
- resolved Mar 02, 2026, 06:48 PM UTC
The fix for the disruptions impacting Cloud API Marketing messages has been deployed and this issue is now resolved. Thank you for your patience.