Meta experienced a minor incident on March 26, 2026 affecting WhatsApp Business Platform — Cloud API, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp Business Platform — Cloud API
Update timeline
- investigating Mar 26, 2026, 07:11 PM UTC
We are currently experiencing low disruptions impacting sending messages on Whatsapp Cloud API. Our engineering teams have identified the potential issue and deploying a fix (ETA 6PM PST). We will provide another update within 4 hour or sooner if additional information is available.
- resolved Mar 26, 2026, 10:16 PM UTC
We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.