Meta experienced a major incident on April 22, 2026 affecting WhatsApp Business Platform — Cloud API - Calling, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp Business Platform — Cloud API - Calling
Update timeline
- investigating Apr 22, 2026, 01:28 AM UTC
We are currently experiencing medium disruptions impacting webhooks for Cloud API - Calling. Our engineering teams are investigating the issue. We will provide another update soon.
- resolved Apr 22, 2026, 02:50 AM UTC
The fix for the medium disruptions impacting webhooks for Cloud API - Calling has been deployed and this issue is now resolved. The issue started at 1:28 AM GMT on April 22nd and got resolved at 1:47 AM GMT on April 22nd. Thank you for your patience.