Meta incident
Marketing Messages API for WhatsApp: Medium disruptions
Meta experienced a major incident on April 30, 2026 affecting WhatsApp Business Platform — Marketing Messages API for WhatsApp, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp Business Platform — Marketing Messages API for WhatsApp
Update timeline
- investigating Apr 30, 2026, 10:28 AM UTC
We are currently experiencing disruptions impacting sending messages on Marketing Messages API for WhatsApp. This issue started at 3:28 AM PST on April 30th. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.
- resolved Apr 30, 2026, 01:54 PM UTC
The fix for the disruptions impacting sending messages on Marketing Messages API for WhatsApp has been deployed and this issue is now mitigated as of 5:33 AM PST on April 30th. Thank you for your patience.