Meta experienced a major incident on May 6, 2026 affecting WhatsApp Business Platform — Coexistence - Onboarding, lasting 8h 23m. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp Business Platform — Coexistence - Onboarding
Update timeline
- investigating May 06, 2026, 06:52 PM UTC
We are currently experiencing high disruptions impacting onboarding on Whatsapp Coexistence. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.
- resolved May 07, 2026, 03:16 AM UTC
We have recovered from an earlier outage impacting Coexistence - Onboarding, and services have now been restored. We apologize for any inconvenience that this may have caused.