Meta incident

Cloud API: High disruptions

Major Resolved View vendor source →

Meta experienced a major incident on May 19, 2026 affecting WhatsApp Business Platform — Cloud API, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 04:59 AM UTC
Resolved
May 19, 2026, 05:54 AM UTC
Duration
55m
Detected by Pingoru
May 19, 2026, 04:59 AM UTC

Affected components

WhatsApp Business Platform — Cloud API

Update timeline

  1. investigating May 19, 2026, 04:59 AM UTC

    We are currently experiencing high disruptions impacting webhook delivery and sends of media messages on Whatsapp Cloud API. This issue started at 11:30 am SGT on May 19th. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.

  2. resolved May 19, 2026, 05:54 AM UTC

    We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.