Meta experienced a major incident on June 12, 2026 affecting WhatsApp Business Platform — Cloud API - Calling, lasting 2h 33m. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp Business Platform — Cloud API - Calling
Update timeline
- investigating Jun 12, 2026, 02:43 PM UTC
We are currently experiencing high disruptions impacting Cloud API - Calling. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
- resolved Jun 12, 2026, 05:17 PM UTC
We have recovered from an earlier outage impacting Cloud API - Calling, and services have now been restored. We apologize for any inconvenience that this may have caused.