Meta incident
Marketing Messages API for WhatsApp: High disruptions
Meta experienced a major incident on July 19, 2026 affecting WhatsApp Business Platform — Marketing Messages API for WhatsApp, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp Business Platform — Marketing Messages API for WhatsApp
Update timeline
- investigating Jul 19, 2026, 08:15 AM UTC
We are currently experiencing high disruptions impacting WhatsApp Marketing Message API. This issue started on July 19th 1:10am PST. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
- resolved Jul 19, 2026, 09:25 AM UTC
The fix for the high disruptions impacting WhatsApp Marketing Messages API has been deployed and this issue is now mitigated as of July 19th 2:25am PST. Thank you for your patience.