Meta incident

Facebook & Instagram for Shopify: High disruptions

Major Resolved View vendor source →

Meta experienced a major incident on December 1, 2025 affecting Facebook and Instagram Shops — Facebook & Instagram for Shopify, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 02:13 PM UTC
Resolved
Dec 01, 2025, 05:43 PM UTC
Duration
3h 30m
Detected by Pingoru
Dec 01, 2025, 02:13 PM UTC

Affected components

Facebook and Instagram Shops — Facebook & Instagram for Shopify

Update timeline

  1. investigating Dec 01, 2025, 02:13 PM UTC

    It looks like Shopify is experiencing issues. You can check their status on shopifystatus.com.

  2. resolved Dec 01, 2025, 05:43 PM UTC

    We have recovered from an earlier outage impacting Facebook & Instagram for Shopify, and services have now been restored. We apologize for any inconvenience that this may have caused.