Meta experienced a major incident on April 16, 2026 affecting Meta Horizon Device Manager — Device management, lasting 6d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 16, 2026, 11:00 AM UTC
Some Meta Horizon Managed Solutions customers are reporting issues when trying to switch organization context to manage devices across multiple customers in Meta Horizon Device Manager. When attempting to switch to a client organization, Device Manager reverts back to the admin’s own organization, preventing management of client devices and apps. Our team is actively working to resolve this issue. We apologize for any disruptions this may have caused.
- resolved Apr 22, 2026, 12:04 PM UTC
We have recovered from an earlier outage impacting Device management, and services have now been restored. We apologize for any inconvenience that this may have caused.