Meta experienced a major incident on December 5, 2025 affecting Meta Admin Center — Account Management, lasting 15h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Meta Admin Center — Account Management
Update timeline
- investigating Dec 05, 2025, 08:00 PM UTC
Some admins are unable to access their support tickets within Admin Center. Some Admin Center administrators are experiencing issues with accessing their organization's support tickets. Our team is actively working to resolve this issue. We apologize for any disruptions this may cause.
- resolved Dec 06, 2025, 11:16 AM UTC
We have recovered from an earlier outage impacting Account Management, and services have now been restored. We apologize for any inconvenience that this may have caused.