Messari incident

Degraded performance on website and API

Major Resolved View vendor source →

Messari experienced a major incident on July 22, 2026 affecting Website and API and 1 more component, lasting 12h. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 02:00 PM UTC
Resolved
Jul 23, 2026, 02:00 AM UTC
Duration
12h
Detected by Pingoru
Jul 22, 2026, 02:00 PM UTC

Affected components

WebsiteAPIUpstream Data Sources

Update timeline

  1. investigating Jul 22, 2026, 02:00 PM UTC

    A disruption has occurred to an upstream data infrastructure provider that several of our services depend on. Cached and static content remains available; requests requiring live data queries are degraded or failing. We’re working to restore full functionality and mitigate impact where possible.

  2. investigating Jul 23, 2026, 02:00 AM UTC

    This incident is resolved. The underlying data infrastructure dependency was restored and all services have returned to normal operation. Total impact window was approximately 12 hours. We apologize for the disruption. We’re making infrastructure and architectural changes that will reduce our dependency on this provider and reduce the impact of similar disruptions in the future.