Mesh Security Outage History
Mesh Security is up right nowPingoru has recorded 50 incidents for Mesh Security: 22 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 3 of 720 (0%) |
| May 2026 | 5 | 6 of 744 (1%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 5 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 5 of 720 (1%) |
| October 2026 | 0 | 0 of 586 (0%) |
Incidents, newest first
Minor February 18, 2025 Mail Processing Delay - US Gateway Service 1h 33m Inbound Email Security
Started Feb 18, 2025, 02:32 PM UTC· resolved Feb 18, 2025, 04:05 PM UTC
- investigating Feb 18, 2025, 02:32 PM UTC
We are currently investigating this issue.
- identified Feb 18, 2025, 03:17 PM UTC
The issue has been identified and impacts a small subset of email which is still in a queue. We are working to resolve this issue. New email is being processed as normal.
- resolved Feb 18, 2025, 04:05 PM UTC
The small queue of emails has now cleared. All emails are processing as normal. Thank you for your patience while we worked on this issue.
Notice November 25, 2024 Mails Slow to Process O365 Service EU 16h 6m Inbound Email Security, Inbound Email Security
Started Nov 25, 2024, 08:15 AM UTC· resolved Nov 26, 2024, 12:21 AM UTC
- investigating Nov 25, 2024, 08:15 AM UTC
We are currently investigating an issue where mails are slow to process on the Mesh o365 service. Unified users will also be impacted at the o365 level. Gateway users are unaffected.
- identified Nov 25, 2024, 08:57 AM UTC
We believe the issue is related to an ongoing incident (Issue ID: MO941162) within o365 that is affecting our ability to retrieve messages via the Graph API. Messages are still slow to process on the 365 level of the Mesh service. Gateway users are unaffected.
- monitoring Nov 25, 2024, 09:48 AM UTC
We're continuing to monitor our queues and the current Microsoft Incident for updates. We've reached out to our internal contacts within MS for further updates. Mails are still slow to process on the o365 components of the Mesh service in the EU. Unified users will also be impacted at the o365 level. Gateway users are unaffected.
- monitoring Nov 25, 2024, 02:00 PM UTC
There are queues related to this issue now on the US infrastructure. Some mail is slow to process on the Mesh o365 service. Unified users will also be impacted at the o365 level. Gateway users are unaffected. Queues on the EU infrastructure have been stabilising and we expect them to clear in the next 30 minutes.
- monitoring Nov 25, 2024, 02:17 PM UTC
EU queue levels have returned to normal levels. On the US Mails are still slow to process on the Mesh 365 service. Unified users will also be impacted at the O365 level. Gateway users are unaffected. The latest update from O365 is that they're deploying rolling fixes. We'll continue to monitor the US infrastructure and provide updates.
- monitoring Nov 25, 2024, 03:29 PM UTC
In their latest update, Microsoft state that they pushed a fix to 60% of the environments affected. The current impact to customers on Mesh is only on our US infrastructure and only applies to Mesh 365 and the API component of Mesh Unified. Mesh Gateway and the gateway component of Mesh Unified are not impacted. Microsoft are posting updates here: https://admin.microsoft.com/#/homepage/:/alerts/MO941162 and on X - https://x.com/MSFT365Status/status/1860973220662280356
- monitoring Nov 25, 2024, 06:57 PM UTC
We are closely monitoring updates from Microsoft regarding this issue. At this time, they have not provided an estimated timeline for full system restoration. You can follow their updates directly here: https://admin.microsoft.com/#/homepage/:/alerts/MO941162 The impact to Mesh customers is exclusively related to our API integration with Microsoft, meaning remediate functionality is not working.
- monitoring Nov 25, 2024, 10:05 PM UTC
At present all notification queues have cleared and Mesh services are functioning as expected. We're continuing to monitor Microsoft updates here - https://admin.microsoft.com/#/homepage/:/alerts/MO941162
- resolved Nov 26, 2024, 12:21 AM UTC
Although Microsoft report that they are still seeing issues, we have not seen any impact to our service for over 2 hours. We are marking the incident as resolved but will continue to monitor.