Mesh Security experienced a notice incident on October 29, 2025 affecting Inbound Email Security and Outbound Email Security and 1 more component, lasting 7h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 03:15 PM UTC
We have observed some slow DNS lookups on our US infrastructure. This is causing some email delivery queues. The team is investigating and we will provide an update as soon as possible.
- identified Oct 29, 2025, 04:42 PM UTC
The team has linked these delays to an ongoing Azure issue. Details from Microsoft are limited at this time but we are monitoring the situation and continuing to investigate.
- resolved Oct 29, 2025, 10:48 PM UTC
Although Microsoft are still reporting issues here (https://azure.status.microsoft/en-us/status), our systems have been working as normal for the past few hours. We will continue to monitor.