Mesh Connect incident
Degraded service performance for Coinbase and Robinhood
Mesh Connect experienced a minor incident on October 20, 2025 affecting Mesh Pay and Mesh Verify and 1 more component, lasting 19h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 11:05 AM UTC
We are currently experiencing degraded performance affecting integrations with Coinbase and Robinhood due to an ongoing AWS service disruption. The AWS team has identified the root cause and is actively working on a fix. We will provide updates as more information becomes available.
- investigating Oct 20, 2025, 11:05 AM UTC
We are continuing to monitor this issue.
- identified Oct 20, 2025, 11:07 AM UTC
Most AWS Service operations are succeeding normally now. We see some improvements in Coinbase's operations
- monitoring Oct 20, 2025, 01:02 PM UTC
While AWS teams implement the fixes, we're seeing that Coinbase operations are now working successfully. Our teams are closely monitoring the situation.
- resolved Oct 21, 2025, 06:46 AM UTC
AWS team fixed the issue and all Coinbase and Robinhood operations are back to normal.