Mesh Connect incident
Azure Service Disruption – Degraded Integration Performance Across Platforms
Mesh Connect experienced a notice incident on October 29, 2025 affecting Mesh Pay and Dashboard and 1 more component, lasting 9h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:05 PM UTC
We are currently experiencing degraded performance across several integrations due to an ongoing Azure service disruption. This issue is impacting multiple dependent services, including APIs and backend functions.
- investigating Oct 29, 2025, 04:39 PM UTC
Access to some of our services has been restored, and we are seeing signs of recovery following the Azure service disruption. Our team is actively working to mitigate the remaining impact and ensure full service stability. Several dependent systems, including APIs and backend functions, may still experience intermittent issues during this recovery phase. For the latest information on the underlying Azure incident, please refer to the Azure Status Page (https://azure.status.microsoft/en-us/status).
- investigating Oct 29, 2025, 04:42 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 29, 2025, 08:50 PM UTC
All of our services are back online. We are actively monitoring them for any further disruptions that may come from the issues faced by our cloud provider. Some minor UI issues may persist while our provider recovers. We appreciate your patience in this matter.
- resolved Oct 30, 2025, 01:09 AM UTC
Azure has resolved the incident.