Mesh Connect incident

Transfers to external wallets incorrectly declined

Notice Resolved View vendor source →

Mesh Connect experienced a notice incident on April 15, 2026, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 01:32 PM UTC
Resolved
Apr 15, 2026, 04:35 PM UTC
Duration
3h 2m
Detected by Pingoru
Apr 15, 2026, 01:32 PM UTC

Update timeline

  1. investigating Apr 15, 2026, 01:29 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 15, 2026, 01:32 PM UTC

    We are investigating an issue where some transfers to self-custody wallets are being incorrectly declined. We have identified a potential cause and are working on a fix. We will provide updates as we make progress.

  3. monitoring Apr 15, 2026, 02:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 15, 2026, 04:35 PM UTC

    The issue has been fixed.