Merinio experienced a major incident on February 17, 2020, lasting 5h 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 17, 2020, 09:15 PM UTC
Incoming calls do not currently connect on some networks. We have identified the source upstream of our voice provider and will communicate news as we receive it.
- identified Feb 17, 2020, 09:49 PM UTC
Our provider has updated their status page and we are awaiting further news. https://status.twilio.com/incidents/6gd7kdy789l3
- monitoring Feb 17, 2020, 09:50 PM UTC
Incoming calls for most phone numbers is back to normal operation, we will continue to monitor the situation.
- resolved Feb 18, 2020, 02:49 AM UTC
This incident has been resolved.