Merinio incident

Users are logged out every hour

Notice Resolved View vendor source →

Merinio experienced a notice incident on November 26, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2020, 05:18 PM UTC
Resolved
Nov 24, 2020, 03:00 AM UTC
Duration
—
Detected by Pingoru
Nov 26, 2020, 05:18 PM UTC

Update timeline

  1. resolved Nov 26, 2020, 05:18 PM UTC

    Following this Monday's release with a change in internal authentication protocols, users were reporting that they were being logged out every hour. We investigated the issue and eventually found the culprit. A fix has been pushed as of 12:17 PM on November 26th.