Merinio incident

Web application not loading

Minor Resolved View vendor source →

Merinio experienced a minor incident on October 19, 2021 affecting API and Web Application, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2021, 03:10 PM UTC
Resolved
Oct 19, 2021, 06:20 PM UTC
Duration
3h 10m
Detected by Pingoru
Oct 19, 2021, 03:10 PM UTC

Affected components

APIWeb Application

Update timeline

  1. investigating Oct 19, 2021, 03:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 19, 2021, 04:13 PM UTC

    A rogue machine was causing our servers to fail their health checks, which was causing sporadic 502 and 404 errors. The machine has been terminated and the servers now appear to be passing their health checks. We will continue to monitor this issue.

  3. resolved Oct 19, 2021, 06:20 PM UTC

    This incident has been resolved.