Merinio incident

Increased latency on all systems

Minor Resolved View vendor source →

Merinio experienced a minor incident on June 6, 2022 affecting API and Web Application and 1 more component, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2022, 06:43 PM UTC
Resolved
Jun 06, 2022, 09:52 PM UTC
Duration
3h 9m
Detected by Pingoru
Jun 06, 2022, 06:43 PM UTC

Affected components

APIWeb ApplicationiOS AppAndroid App

Update timeline

  1. investigating Jun 06, 2022, 06:43 PM UTC

    There currently seems to be an issue with increased latency on all connected systems. We are investigating the issue.

  2. identified Jun 06, 2022, 06:53 PM UTC

    The issue has been identified, a bulk creation tool was causing a much higher than normal load on the servers. We are temporarily disabling the feature as we work on a more robust solution.

  3. identified Jun 06, 2022, 07:10 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 06, 2022, 09:52 PM UTC

    This incident has been resolved.