Merinio incident

Error when editing shifts

Notice Resolved View vendor source →

Merinio experienced a notice incident on December 5, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 12:49 PM UTC
Resolved
Dec 05, 2024, 03:00 AM UTC
Duration
Detected by Pingoru
Dec 05, 2024, 12:49 PM UTC

Update timeline

  1. resolved Dec 05, 2024, 12:49 PM UTC

    During our recent efforts to enhance the performance of the application, a piece of profiling code intended to diagnose issues was unintentionally deployed to production. This resulted in users being unable to edit shifts or punch in using the punch terminal overnight from 10:15PM to 7:45AM. The issue has been identified and resolved, and full functionality has been restored. We apologize for the inconvenience this caused and are taking steps to strengthen our deployment process to prevent similar issues in the future. Thank you for your patience and understanding.