Mergify experienced a major incident on September 17, 2024 affecting Engine and GitHub API Requests (githubstatus.com), lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 17, 2024, 08:03 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- investigating Sep 17, 2024, 08:06 AM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- identified Sep 17, 2024, 09:23 AM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring Sep 17, 2024, 09:51 AM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. We have identified an issue related to a change in the GitHub user's API and we deployed a fix.
- resolved Sep 17, 2024, 10:11 AM UTC
The issue has been fixed.
- postmortem Sep 18, 2024, 08:17 AM UTC
The postmortem has been published [on our blog](https://blog.mergify.com/post-mortem-of-incident-2024-09-17/)