Mercos incident

Problemas de Conectividade

Critical Resolved View vendor source →

Mercos experienced a critical incident on October 28, 2019 affecting Produção, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2019, 07:44 PM UTC
Resolved
Oct 28, 2019, 08:03 PM UTC
Duration
18m
Detected by Pingoru
Oct 28, 2019, 07:44 PM UTC

Affected components

Produção

Update timeline

  1. investigating Oct 28, 2019, 07:44 PM UTC

    Verificamos um problema de rede interno que pode ter deixado o sistema indisponível. Estamos investigando.

  2. monitoring Oct 28, 2019, 07:48 PM UTC

    Os sistemas voltaram a operar normalmente, vamos investigar a causa.

  3. resolved Oct 28, 2019, 08:03 PM UTC

    Tivemos um problema em um procedimento interno que causou a indisponibilidade temporária.