MerchantSpring incident

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Minor Resolved View vendor source →

MerchantSpring experienced a minor incident on April 20, 2023 affecting Analytics Dashboard, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2023, 09:40 AM UTC
Resolved
Apr 20, 2023, 01:57 PM UTC
Duration
4h 17m
Detected by Pingoru
Apr 20, 2023, 09:40 AM UTC

Affected components

Analytics Dashboard

Update timeline

  1. investigating Apr 20, 2023, 09:40 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 20, 2023, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 20, 2023, 01:57 PM UTC

    This incident has been resolved.