Mercatus incident

Document Management is disrupted for the customers hosted in US and EU regions. Our team is working to identify a fix.

Major Resolved View vendor source →

Mercatus experienced a major incident on November 2, 2018 affecting Document Management, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2018, 10:32 PM UTC
Resolved
Nov 03, 2018, 12:33 AM UTC
Duration
2h
Detected by Pingoru
Nov 02, 2018, 10:32 PM UTC

Affected components

Document Management

Update timeline

  1. investigating Nov 02, 2018, 10:32 PM UTC

    We are currently investigating the issue.

  2. resolved Nov 03, 2018, 12:33 AM UTC

    This incident has been resolved.