Mercatus incident

Mercatus Excel Plug-in and Export CSV returning improper date formats

Minor Resolved View vendor source →

Mercatus experienced a minor incident on November 14, 2022 affecting API and Mercatus Excel Plug-in, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 06:24 PM UTC
Resolved
Nov 16, 2022, 12:03 PM UTC
Duration
1d 17h
Detected by Pingoru
Nov 14, 2022, 06:24 PM UTC

Affected components

APIMercatus Excel Plug-in

Update timeline

  1. investigating Nov 14, 2022, 06:24 PM UTC

    We are currently investigating an issue related to exporting date values using the Excel plug-in or export CSV features in the platform. Currently the dates are being served in an improper format. This may cause issues regarding localization and functions that rely on data type constraints.

  2. identified Nov 14, 2022, 08:30 PM UTC

    We have identified the cause related to improper date values. A patch will be released globally to resolve the issue on 11/15 during normally scheduled maintenance windows.

  3. resolved Nov 16, 2022, 12:03 PM UTC

    With the patch 22.10.2 released 11/15 this issue has been resolved and date formats are again working as expected.