Mercatus incident
Document Management is partially disrupted for the customers hosted in EU region. Our team is working on fixing it ASAP.
Mercatus experienced a minor incident on May 7, 2017, lasting 6h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 07, 2017, 07:47 AM UTC
We are currently investigating this issue.
- identified May 07, 2017, 10:19 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 07, 2017, 10:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2017, 01:56 PM UTC
This incident has been resolved.