Mercatus incident

The Mercatus platform is down. IT team is working on resolving it ASAP.

Critical Resolved View vendor source →

Mercatus experienced a critical incident on April 28, 2017, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2017, 04:10 PM UTC
Resolved
Apr 28, 2017, 04:24 PM UTC
Duration
13m
Detected by Pingoru
Apr 28, 2017, 04:10 PM UTC

Update timeline

  1. investigating Apr 28, 2017, 04:10 PM UTC

    The Mecatus platform is down. IT team is working on resolving it ASAP.

  2. resolved Apr 28, 2017, 04:24 PM UTC

    This incident has been resolved.

  3. postmortem Aug 02, 2018, 04:39 PM UTC

    The Mercatus Platform was not accessible for approximately 50 mins. This happened because of a change made in the routing rules which blocked the incoming internet/ public traffic to our servers. The issue has been resolved now as we have reverted the change; the application should function normal. Should you still face any issue, please contact our Support team [email protected]