Mercatus incident

Legacy Analytics users are experiencing issues executing manual data refresh.

Minor Resolved View vendor source →

Mercatus experienced a minor incident on April 25, 2022 affecting Analytics, lasting 21h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2022, 01:20 PM UTC
Resolved
Apr 26, 2022, 11:03 AM UTC
Duration
21h 42m
Detected by Pingoru
Apr 25, 2022, 01:20 PM UTC

Affected components

Analytics

Update timeline

  1. identified Apr 25, 2022, 01:20 PM UTC

    We have identified an issue in which clients on the Mercatus legacy analytics solution are not able to access the update analytics UI. We have found the cause and are issuing a patch to resolve the matter. Automated data refreshes will continue to execute, and only manual updates are impacted. Clients on the Mercatus modern analytics interface are not impacted by this issues.

  2. resolved Apr 26, 2022, 11:03 AM UTC

    This incident has been resolved.