MendMD incident

SAST scan issues on saas-eu.whitesourcesoftware.com

Critical Resolved View vendor source →

MendMD experienced a critical incident on March 31, 2026 affecting SAST, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 02:05 PM UTC
Resolved
Mar 31, 2026, 03:05 PM UTC
Duration
59m
Detected by Pingoru
Mar 31, 2026, 02:05 PM UTC

Affected components

SAST

Update timeline

  1. identified Mar 31, 2026, 02:05 PM UTC

    We are currently experiencing a database issue affecting SAST functionality on saas-eu.whitesourcesoftware.com. Impact: SAST scans and related features are temporarily unavailable. Status: The issue has been identified and our infrastructure provider is actively working on a resolution. We will provide updates as the situation progresses. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Mar 31, 2026, 02:51 PM UTC

    SAST DB is operational and shortly all SAST functionalities should be fully working

  3. resolved Mar 31, 2026, 03:05 PM UTC

    SAST functionalities are restored