Memfault incident

API sporadically failing with "Internal Server Error (500)"

Minor Resolved View vendor source →

Memfault experienced a minor incident on June 23, 2023 affecting API & Dashboard, lasting 5h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2023, 05:52 AM UTC
Resolved
Jun 23, 2023, 11:19 AM UTC
Duration
5h 26m
Detected by Pingoru
Jun 23, 2023, 05:52 AM UTC

Affected components

API & Dashboard

Update timeline

  1. investigating Jun 23, 2023, 05:52 AM UTC

    We're receiving reports that logging into the application sometimes fails with an "internal server error".

  2. identified Jun 23, 2023, 07:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 23, 2023, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2023, 11:19 AM UTC

    This incident has been resolved.