Memfault incident

Elevated API Errors

Major Resolved View vendor source →

Memfault experienced a major incident on August 8, 2023 affecting API & Dashboard and Ingress, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2023, 03:17 PM UTC
Resolved
Aug 08, 2023, 06:50 PM UTC
Duration
3h 32m
Detected by Pingoru
Aug 08, 2023, 03:17 PM UTC

Affected components

API & DashboardIngress

Update timeline

  1. identified Aug 08, 2023, 03:17 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue. The dashboard and API may become unavailable.

  2. monitoring Aug 08, 2023, 03:55 PM UTC

    A fix has been implemented. We're currently processing queued device data and we should be fully caught up soon.

  3. identified Aug 08, 2023, 04:38 PM UTC

    The app is running in a degraded state. We're working to restore service.

  4. resolved Aug 08, 2023, 06:50 PM UTC

    This incident has been resolved.