Memberful incident

Issue with upstream provider delaying email delivery

Minor Resolved View vendor source →

Memberful experienced a minor incident on December 16, 2022 affecting Platform, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2022, 08:12 PM UTC
Resolved
Dec 17, 2022, 12:27 AM UTC
Duration
4h 15m
Detected by Pingoru
Dec 16, 2022, 08:12 PM UTC

Affected components

Platform

Update timeline

  1. monitoring Dec 16, 2022, 08:12 PM UTC

    We're currently experiencing a delay in email delivery due to an issue with our upstream provider. They will be delivered as soon as the provider has fixed the issue. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.

  2. resolved Dec 17, 2022, 12:27 AM UTC

    This incident has been resolved.