Memberful incident

Issue with upstream provider delaying certain tasks

Memberful experienced a minor incident on March 17, 2023 affecting Platform, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started: Mar 17, 2023, 01:17 AM UTC
Resolved: Mar 17, 2023, 03:29 AM UTC
Duration: 2h 11m
Detected by Pingoru: Mar 17, 2023, 01:17 AM UTC

Affected components

Platform

Update timeline

monitoring Mar 17, 2023, 01:17 AM UTC

We're currently experiencing a delay in updating today's Metrics and delivering scheduled Posts due to an issue with our upstream provider. They'll be updated and delivered as soon as the problem has been fixed. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.
resolved Mar 17, 2023, 03:29 AM UTC

Our upstream provider has resolved the incident. Today's Metrics are updating normally and all scheduled Posts are delivering as expected.