Meltwater API Outage History

Meltwater API is up right now

Meltwater API had 19 outages in the last 2 years totaling 553h 14m of downtime — averaging 0.8 incidents per month.

There were 19 Meltwater API outages since August 1, 2024 totaling 553h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.api.meltwater.com

Minor March 9, 2026

Radarly API Degradation

Detected by Pingoru
Mar 09, 2026, 11:35 PM UTC
Resolved
Mar 09, 2026, 11:35 PM UTC
Duration
Timeline · 1 update
  1. resolved Mar 09, 2026, 11:35 PM UTC

    Mar 9, 23:35 UTC Resolved - After a period of monitoring, this issue is now resolved. Radarly API is functioning as expected. Mar 9, 06:48 UTC Monitoring - The Radarly API is currently available for users. We will continue to monitor the application and provide updates accordingly. Thank you for your patience. Mar 9, 05:05 UTC Investigating - We are currently experiencing an issue where the Radarly API is unavailable for users. Our Engineering team is currently investigating this issue. We apologize for any inconvenience caused and we will provide updates accordingly.

Read the full incident report →

Minor February 6, 2026

API Degradation

Detected by Pingoru
Feb 06, 2026, 05:10 PM UTC
Resolved
Feb 06, 2026, 05:10 PM UTC
Duration
Timeline · 1 update
  1. resolved Feb 06, 2026, 05:10 PM UTC

    Feb 6, 17:10 UTC Resolved - After a period of monitoring the issue is fully resolved. The API continues to function as expected. Thank you for your patience and understanding. Feb 6, 09:59 UTC Monitoring - Our Engineering team has resolved this issue. The Meltwater API is now functioning as expected. We will continue to monitor performance closely and provide updates as needed. Thank you for your patience and understanding. Feb 5, 20:28 UTC Update - Our Engineering team continues to investigate the issue affecting the Meltwater API. Users may still experience issues when using the Meltwater API. We apologize for the inconvenience and thank you for your patience. Feb 5, 16:17 UTC Investigating - We are experiencing an issue where users may not be able to use the Meltwater API. Our Engineering team is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.

Read the full incident report →

Minor January 21, 2026

Meltwater API - Owned Analytics Endpoint

Detected by Pingoru
Jan 21, 2026, 11:01 PM UTC
Resolved
Jan 21, 2026, 11:01 PM UTC
Duration
Timeline · 1 update
  1. resolved Jan 21, 2026, 11:01 PM UTC

    Jan 21, 23:01 UTC Resolved - After a period of monitoring, this issue is now resolved. Meltwater API Owned Analytics Top Posts endpoint is functioning as expected. Jan 21, 01:15 UTC Monitoring - Our engineering team has resolved the issue affecting the Meltwater API Owned Analytics Top Posts endpoint. We'll continue to monitor and provide updates accordingly. Thank you for your patience. Jan 20, 23:46 UTC Investigating - We are currently experiencing an issue with the Meltwater API Owned Analytics Top Posts endpoint. Other endpoints are currently working as expected. Engineering is actively investigating the issue.

Read the full incident report →

Minor November 22, 2025

Maintenance Window for the Meltwater API

Detected by Pingoru
Nov 22, 2025, 09:21 AM UTC
Resolved
Nov 22, 2025, 09:21 AM UTC
Duration
Timeline · 1 update
  1. resolved Nov 22, 2025, 09:21 AM UTC

    Nov 22, 09:21 UTC Completed - Our Engineering team has completed today’s scheduled maintenance. The platform is now operating normally. Nov 22, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 16:17 UTC Scheduled - Our Engineering team will be performing maintenance on the API this Saturday, November 22nd, beginning at 09:00 UTC. This maintenance is expected to last approximately 1 hour. During this maintenance window, customers may experience issues exporting results through the API. Thank you for your patience during this maintenance.

Read the full incident report →

Minor September 17, 2025

Explore API Degradation

Detected by Pingoru
Sep 17, 2025, 12:27 AM UTC
Resolved
Sep 17, 2025, 12:27 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 17, 2025, 12:27 AM UTC

    Sep 17, 00:27 UTC Resolved - After a period of monitoring, this issue is now resolved. Explore searches are working as expected on the API. Sep 16, 08:00 UTC Monitoring - Our engineering team has fixed this issue. Users will be able to use the API as expected. We will continue to monitor and provide updates accordingly. Thank you for your patience. Sep 16, 07:16 UTC Investigating - We are experiencing an issue where users may not be able to use the API. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.

Read the full incident report →

Minor July 11, 2025

Explore Degradation

Detected by Pingoru
Jul 11, 2025, 09:17 AM UTC
Resolved
Jul 11, 2025, 09:17 AM UTC
Duration
Timeline · 1 update
  1. resolved Jul 11, 2025, 09:17 AM UTC

    Jul 11, 09:17 UTC Resolved - After a period of monitoring this issue is now resolved. Explore searches are working as expected on API. Thank you for your patience. Jul 10, 10:39 UTC Monitoring - Our Engineering team has identified the issue and Explore searches are currently working as expected on API. We will continue to monitor and provide updates accordingly. Thank you for your patience. Jul 10, 08:25 UTC Investigating - We are currently experiencing issues with running Explore searches on API. Our Engineering team has been notified and are actively working on the issue. We apologize for the inconvenience and will provide updates accordingly.

Read the full incident report →

Minor July 8, 2025

Delay in Editorial Content

Detected by Pingoru
Jul 08, 2025, 02:28 PM UTC
Resolved
Jul 08, 2025, 02:28 PM UTC
Duration
Timeline · 1 update
  1. resolved Jul 08, 2025, 02:28 PM UTC

    Jul 8, 14:28 UTC Resolved - After a period of monitoring, this issue is now resolved. Editorial content continues to flow into the platform as expected. Jul 7, 17:08 UTC Monitoring - Our Engineering team has resolved the issue, and Editorial Content is now updating as expected. We will continue to monitor the situation to ensure stability and will provide further updates if necessary. We apologize for the inconvenience and appreciate your continued patience. Jul 7, 08:50 UTC Investigating - We are currently experiencing a delay with Editorial Content. Users may observe missing or delayed search results for this content. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly. We apologize for any inconvenience and appreciate your patience.

Read the full incident report →

Minor June 6, 2025

Maintenance Window for Elasticsearch Upgrade

Detected by Pingoru
Jun 06, 2025, 12:30 AM UTC
Resolved
Jun 06, 2025, 12:30 AM UTC
Duration
Timeline · 1 update
  1. resolved Jun 06, 2025, 12:30 AM UTC

    Jun 6, 00:30 UTC Completed - The scheduled maintenance has been completed. Jun 2, 07:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 27, 15:44 UTC Scheduled - Our Engineering team will be performing a system upgrade of our backend search system on Monday, June 2nd, beginning at 07:00 UTC (03:00am ET). The maintenance is expected to last approximately 2 days. During this time, we do not expect any user impact. Thank you for your patience as we continue to enhance our platform's performance and reliability.

Read the full incident report →

Major May 19, 2025

Content Delay

Detected by Pingoru
May 19, 2025, 06:06 PM UTC
Resolved
May 20, 2025, 03:18 PM UTC
Duration
21h 12m
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsRadarly API
Timeline · 3 updates
  1. investigating May 19, 2025, 06:06 PM UTC

    We are currently experiencing a delay in receiving the latest content. Engineering has resolved the underlying issue, and processing is recovering. We will continue to provide updates as the backlog clears. We apologize for the inconvenience and thank you for your patience.

  2. monitoring May 19, 2025, 07:35 PM UTC

    Engineering has resolved the issue and document streams are currently up to date. We will continue to monitor the application and provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

  3. resolved May 20, 2025, 03:18 PM UTC

    After a period of monitoring, this issue is now resolved. Document streams are functioning as expected.

Read the full incident report →

Minor March 19, 2025

Explore Search Degradation API

Detected by Pingoru
Mar 19, 2025, 06:51 AM UTC
Resolved
Mar 25, 2025, 01:56 PM UTC
Duration
6d 7h
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social Analytics
Timeline · 4 updates
  1. investigating Mar 19, 2025, 06:51 AM UTC

    We are currently experiencing an issue affecting Explore searches, which is impacting API exports and analytics. Our Engineering team is actively investigating and working on a resolution. We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.

  2. identified Mar 19, 2025, 07:54 AM UTC

    Our Engineering team has identified the issue affecting the Explore searches. They have applied a fix and we will continue to monitor and provide updates accordingly. Thank you for your patience.

  3. monitoring Mar 20, 2025, 12:56 PM UTC

    The issue affecting the API has been addressed by our Engineering team and it continues to operate as expected. We will continue to monitor the application and provide updates accordingly.

  4. resolved Mar 25, 2025, 01:56 PM UTC

    After a period of monitoring, this issue is now resolved. The API continues to function as expected.

Read the full incident report →

Minor March 10, 2025

X/Twitter Content Disruption

Detected by Pingoru
Mar 10, 2025, 04:10 PM UTC
Resolved
Mar 11, 2025, 06:19 PM UTC
Duration
1d 2h
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social Analytics
Timeline · 4 updates
  1. investigating Mar 10, 2025, 04:10 PM UTC

    We have an ongoing service disruption from X/Twitter, which is causing a delay in receiving tweets. API results may be affected due to this outage. Our engineering team is aware of the issue and are working to resolve it. We will provide updates accordingly.

  2. investigating Mar 10, 2025, 09:02 PM UTC

    X/Twitter content is partially flowing into the Meltwater platform at this time. Users may still experience delays through the Meltwater API. We will provide updates accordingly.

  3. monitoring Mar 11, 2025, 08:05 AM UTC

    X/Twitter content flow into the platform as expected. We will continue to monitor the application and provide updates accordingly. Thank you for your patience.

  4. resolved Mar 11, 2025, 06:19 PM UTC

    After a period of monitoring, this issue is now resolved. X/Twitter content continues to flow into the Meltwater API as expected.

Read the full incident report →

Minor January 27, 2025

Meltwater API: Rate Limits

Detected by Pingoru
Jan 27, 2025, 10:16 AM UTC
Resolved
Jan 27, 2025, 06:47 PM UTC
Duration
8h 31m
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social Analytics
Timeline · 3 updates
  1. investigating Jan 27, 2025, 10:16 AM UTC

    We are currently experiencing an issue with the Meltwater API where some customers may be hitting rate limits earlier than expected. Our Engineering team is aware of the issue and is actively working on a resolution. We apologize for any inconvenience this may cause and appreciate your patience.

  2. monitoring Jan 27, 2025, 04:06 PM UTC

    Our Engineering team has located the issue affecting the Meltwater API and system functionality has been restored. We'll continue to monitor and provide updates accordingly. Thank you for your patience.

  3. resolved Jan 27, 2025, 06:47 PM UTC

    After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.

Read the full incident report →

Minor December 9, 2024

Meltwater API Degradation

Detected by Pingoru
Dec 09, 2024, 08:03 PM UTC
Resolved
Dec 10, 2024, 01:36 PM UTC
Duration
17h 32m
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account Management
Timeline · 4 updates
  1. investigating Dec 09, 2024, 08:03 PM UTC

    Our Engineering team is currently investigating issues affecting the Meltwater API. We apologize for any inconvenience caused and we will provide updates accordingly.

  2. identified Dec 09, 2024, 08:43 PM UTC

    Our Engineering team has located the issue affecting the Meltwater API and system functionality is currently being restored. We'll continue to monitor and provide updates accordingly. Thank you for your patience.

  3. monitoring Dec 09, 2024, 09:25 PM UTC

    The Meltwater API continues to function as expected. We'll continue to monitor and provide updates accordingly.

  4. resolved Dec 10, 2024, 01:36 PM UTC

    After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.

Read the full incident report →

Minor October 17, 2024

Meltwater API - Usage Data

Detected by Pingoru
Oct 17, 2024, 10:16 AM UTC
Resolved
Oct 23, 2024, 01:40 PM UTC
Duration
6d 3h
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social Analytics
Timeline · 4 updates
  1. investigating Oct 17, 2024, 10:16 AM UTC

    We are currently experiencing issues in getting the latest API Usage data on the Meltwater platform. Our Engineering team is aware of this issue and working on restoring the historical data on the Usage tab. We apologize for any inconvenience this may cause and appreciate your patience.

  2. investigating Oct 18, 2024, 12:35 PM UTC

    Our Engineering team is actively working to resolve the issue affecting the retrieval of the latest API Usage data on the Meltwater platform. Users may continue to experience difficulties accessing this data. We are closely monitoring the situation and will provide updates accordingly.

  3. monitoring Oct 21, 2024, 05:57 AM UTC

    The latest API usage data is now available in the Meltwater platform. We will continue to monitor and keep you updated. Thank you for your patience.

  4. resolved Oct 23, 2024, 01:40 PM UTC

    After a period monitoring this issue is now resolved. The API usage requests data is only available from 16th September 2024 onward. Thank you for your patience.

Read the full incident report →

Minor September 24, 2024

Meltwater API - Data Delay

Detected by Pingoru
Sep 24, 2024, 09:52 AM UTC
Resolved
Sep 26, 2024, 09:35 AM UTC
Duration
1d 23h
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social Analytics
Timeline · 4 updates
  1. investigating Sep 24, 2024, 09:52 AM UTC

    We are currently experiencing delays in retrieving the latest data for editorial and broadcast. This impacts the Earned Streaming, Earned Exports, and Earned Analytics components of the API. Our engineering team is aware of the issue and is actively investigating. We will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.

  2. identified Sep 24, 2024, 12:48 PM UTC

    The issue with retrieving the latest editorial and broadcast content has been resolved. Content is now flowing into the platform as expected. We will continue to monitor the application and share updates as necessary.

  3. monitoring Sep 24, 2024, 04:24 PM UTC

    We continue to retrieve the latest editorial and broadcast content. We will monitor the application and share updates as necessary.

  4. resolved Sep 26, 2024, 09:35 AM UTC

    After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.

Read the full incident report →

Minor September 5, 2024

Radarly - API Degraded Performance

Detected by Pingoru
Sep 05, 2024, 09:18 AM UTC
Resolved
Sep 09, 2024, 02:12 PM UTC
Duration
4d 4h
Affected: Radarly API
Timeline · 6 updates
  1. investigating Sep 05, 2024, 09:18 AM UTC

    We are currently experiencing degraded performance in Radarly. Users may experience time-outs on their API requests and delay in receiving the latest data. Engineering team is aware of this issue and is currently investigating. We apologize for the inconvenience and appreciate your patience.

  2. investigating Sep 05, 2024, 05:04 PM UTC

    Engineering continues to investigate the issue impacting performance in the Radarly platform. We will continue to provide updates accordingly. We apologize for the inconvenience and appreciate your patience.

  3. identified Sep 05, 2024, 07:24 PM UTC

    Engineering has resolved the issue affecting the Radarly performance. This incident induced a data delay which our team is working to reduce in a timely manner. We will continue to monitor and provide updates accordingly.

  4. identified Sep 06, 2024, 09:37 AM UTC

    Our Engineering team is actively working to reduce the data delay. We will continue to monitor the situation closely and provide updates accordingly.

  5. monitoring Sep 07, 2024, 11:01 AM UTC

    Our Engineering team has completed clearing the backlog and all documents should now be available through the Radarly API. Users should no longer experience time-outs. We will continue to monitor the situation closely and provide updates as needed.

  6. resolved Sep 09, 2024, 02:12 PM UTC

    After a period of monitoring, this issue is now resolved. Recent data continues to flow into the Radarly platform as expected.

Read the full incident report →

Minor August 16, 2024

Live Engagement Delays

Detected by Pingoru
Aug 16, 2024, 11:10 AM UTC
Resolved
Aug 16, 2024, 07:01 PM UTC
Duration
7h 51m
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsRadarly API
Timeline · 4 updates
  1. investigating Aug 16, 2024, 11:10 AM UTC

    We are currently experiencing delays in retrieving the latest engagement data for all content. This affects the Earned Streaming, Earned Exports and Earned Analytics components of the API. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

  2. investigating Aug 16, 2024, 12:22 PM UTC

    Our engineering team has deployed a fix and live engagement data is being captured. We will continue to work through the backlog and provide updates accordingly.

  3. monitoring Aug 16, 2024, 02:13 PM UTC

    Our Engineering team has completed processing the backlog. We will continue to monitor and thank you for your patience.

  4. resolved Aug 16, 2024, 07:01 PM UTC

    After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.

Read the full incident report →

Minor August 1, 2024

Content Outage

Detected by Pingoru
Aug 01, 2024, 01:14 PM UTC
Resolved
Aug 02, 2024, 02:07 PM UTC
Duration
1d
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsRadarly API
Timeline · 5 updates
  1. investigating Aug 01, 2024, 01:14 PM UTC

    We are currently experiencing issues in retrieving the latest editorial, social, and broadcast content since 11:55 UTC. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.

  2. investigating Aug 01, 2024, 01:47 PM UTC

    Content has started to flow into the application, though some users may still experience delayed results. Our Engineering team continues to investigate the root cause and impact. We will continue to monitor and provide updates accordingly. Thank you for your patience.

  3. investigating Aug 01, 2024, 05:49 PM UTC

    New content continues to flow into the application. Some users may still experience delayed results. We will continue to monitor and provide updates accordingly. Thank you for your patience.

  4. monitoring Aug 01, 2024, 08:32 PM UTC

    Content has now been updated and the platform is working as expected. We will continue to monitor the status of the application. Thank you for your patience.

  5. resolved Aug 02, 2024, 02:07 PM UTC

    After a period of monitoring, the issue is now resolved.

Read the full incident report →