- Detected by Pingoru
- Mar 09, 2026, 11:35 PM UTC
- Resolved
- Mar 09, 2026, 11:35 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Mar 09, 2026, 11:35 PM UTC
Mar 9, 23:35 UTC Resolved - After a period of monitoring, this issue is now resolved. Radarly API is functioning as expected. Mar 9, 06:48 UTC Monitoring - The Radarly API is currently available for users. We will continue to monitor the application and provide updates accordingly. Thank you for your patience. Mar 9, 05:05 UTC Investigating - We are currently experiencing an issue where the Radarly API is unavailable for users. Our Engineering team is currently investigating this issue. We apologize for any inconvenience caused and we will provide updates accordingly.
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- Detected by Pingoru
- Feb 06, 2026, 05:10 PM UTC
- Resolved
- Feb 06, 2026, 05:10 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Feb 06, 2026, 05:10 PM UTC
Feb 6, 17:10 UTC Resolved - After a period of monitoring the issue is fully resolved. The API continues to function as expected. Thank you for your patience and understanding. Feb 6, 09:59 UTC Monitoring - Our Engineering team has resolved this issue. The Meltwater API is now functioning as expected. We will continue to monitor performance closely and provide updates as needed. Thank you for your patience and understanding. Feb 5, 20:28 UTC Update - Our Engineering team continues to investigate the issue affecting the Meltwater API. Users may still experience issues when using the Meltwater API. We apologize for the inconvenience and thank you for your patience. Feb 5, 16:17 UTC Investigating - We are experiencing an issue where users may not be able to use the Meltwater API. Our Engineering team is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.
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- Detected by Pingoru
- Jan 21, 2026, 11:01 PM UTC
- Resolved
- Jan 21, 2026, 11:01 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Jan 21, 2026, 11:01 PM UTC
Jan 21, 23:01 UTC Resolved - After a period of monitoring, this issue is now resolved. Meltwater API Owned Analytics Top Posts endpoint is functioning as expected. Jan 21, 01:15 UTC Monitoring - Our engineering team has resolved the issue affecting the Meltwater API Owned Analytics Top Posts endpoint. We'll continue to monitor and provide updates accordingly. Thank you for your patience. Jan 20, 23:46 UTC Investigating - We are currently experiencing an issue with the Meltwater API Owned Analytics Top Posts endpoint. Other endpoints are currently working as expected. Engineering is actively investigating the issue.
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- Detected by Pingoru
- Nov 22, 2025, 09:21 AM UTC
- Resolved
- Nov 22, 2025, 09:21 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Nov 22, 2025, 09:21 AM UTC
Nov 22, 09:21 UTC Completed - Our Engineering team has completed today’s scheduled maintenance. The platform is now operating normally. Nov 22, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 16:17 UTC Scheduled - Our Engineering team will be performing maintenance on the API this Saturday, November 22nd, beginning at 09:00 UTC. This maintenance is expected to last approximately 1 hour. During this maintenance window, customers may experience issues exporting results through the API. Thank you for your patience during this maintenance.
Read the full incident report →
- Detected by Pingoru
- Oct 17, 2025, 09:35 AM UTC
- Resolved
- Oct 17, 2025, 09:35 AM UTC
- Duration
- —
Timeline · 1 update
Read the full incident report →
- Detected by Pingoru
- Sep 17, 2025, 12:27 AM UTC
- Resolved
- Sep 17, 2025, 12:27 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Sep 17, 2025, 12:27 AM UTC
Sep 17, 00:27 UTC Resolved - After a period of monitoring, this issue is now resolved. Explore searches are working as expected on the API. Sep 16, 08:00 UTC Monitoring - Our engineering team has fixed this issue. Users will be able to use the API as expected. We will continue to monitor and provide updates accordingly. Thank you for your patience. Sep 16, 07:16 UTC Investigating - We are experiencing an issue where users may not be able to use the API. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jul 11, 2025, 09:17 AM UTC
- Resolved
- Jul 11, 2025, 09:17 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Jul 11, 2025, 09:17 AM UTC
Jul 11, 09:17 UTC Resolved - After a period of monitoring this issue is now resolved. Explore searches are working as expected on API. Thank you for your patience. Jul 10, 10:39 UTC Monitoring - Our Engineering team has identified the issue and Explore searches are currently working as expected on API. We will continue to monitor and provide updates accordingly. Thank you for your patience. Jul 10, 08:25 UTC Investigating - We are currently experiencing issues with running Explore searches on API. Our Engineering team has been notified and are actively working on the issue. We apologize for the inconvenience and will provide updates accordingly.
Read the full incident report →
- Detected by Pingoru
- Jul 08, 2025, 02:28 PM UTC
- Resolved
- Jul 08, 2025, 02:28 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Jul 08, 2025, 02:28 PM UTC
Jul 8, 14:28 UTC Resolved - After a period of monitoring, this issue is now resolved. Editorial content continues to flow into the platform as expected. Jul 7, 17:08 UTC Monitoring - Our Engineering team has resolved the issue, and Editorial Content is now updating as expected. We will continue to monitor the situation to ensure stability and will provide further updates if necessary. We apologize for the inconvenience and appreciate your continued patience. Jul 7, 08:50 UTC Investigating - We are currently experiencing a delay with Editorial Content. Users may observe missing or delayed search results for this content. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly. We apologize for any inconvenience and appreciate your patience.
Read the full incident report →
- Detected by Pingoru
- Jun 06, 2025, 12:30 AM UTC
- Resolved
- Jun 06, 2025, 12:30 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Jun 06, 2025, 12:30 AM UTC
Jun 6, 00:30 UTC Completed - The scheduled maintenance has been completed. Jun 2, 07:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 27, 15:44 UTC Scheduled - Our Engineering team will be performing a system upgrade of our backend search system on Monday, June 2nd, beginning at 07:00 UTC (03:00am ET). The maintenance is expected to last approximately 2 days. During this time, we do not expect any user impact. Thank you for your patience as we continue to enhance our platform's performance and reliability.
Read the full incident report →
- Detected by Pingoru
- May 19, 2025, 06:06 PM UTC
- Resolved
- May 20, 2025, 03:18 PM UTC
- Duration
- 21h 12m
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsRadarly API
Timeline · 3 updates
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investigating May 19, 2025, 06:06 PM UTC
We are currently experiencing a delay in receiving the latest content. Engineering has resolved the underlying issue, and processing is recovering. We will continue to provide updates as the backlog clears. We apologize for the inconvenience and thank you for your patience.
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monitoring May 19, 2025, 07:35 PM UTC
Engineering has resolved the issue and document streams are currently up to date. We will continue to monitor the application and provide updates accordingly. We apologize for the inconvenience and thank you for your patience.
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resolved May 20, 2025, 03:18 PM UTC
After a period of monitoring, this issue is now resolved. Document streams are functioning as expected.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2025, 06:51 AM UTC
- Resolved
- Mar 25, 2025, 01:56 PM UTC
- Duration
- 6d 7h
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social Analytics
Timeline · 4 updates
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investigating Mar 19, 2025, 06:51 AM UTC
We are currently experiencing an issue affecting Explore searches, which is impacting API exports and analytics. Our Engineering team is actively investigating and working on a resolution. We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.
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identified Mar 19, 2025, 07:54 AM UTC
Our Engineering team has identified the issue affecting the Explore searches. They have applied a fix and we will continue to monitor and provide updates accordingly. Thank you for your patience.
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monitoring Mar 20, 2025, 12:56 PM UTC
The issue affecting the API has been addressed by our Engineering team and it continues to operate as expected. We will continue to monitor the application and provide updates accordingly.
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resolved Mar 25, 2025, 01:56 PM UTC
After a period of monitoring, this issue is now resolved. The API continues to function as expected.
Read the full incident report →
- Detected by Pingoru
- Mar 10, 2025, 04:10 PM UTC
- Resolved
- Mar 11, 2025, 06:19 PM UTC
- Duration
- 1d 2h
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social Analytics
Timeline · 4 updates
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investigating Mar 10, 2025, 04:10 PM UTC
We have an ongoing service disruption from X/Twitter, which is causing a delay in receiving tweets. API results may be affected due to this outage. Our engineering team is aware of the issue and are working to resolve it. We will provide updates accordingly.
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investigating Mar 10, 2025, 09:02 PM UTC
X/Twitter content is partially flowing into the Meltwater platform at this time. Users may still experience delays through the Meltwater API. We will provide updates accordingly.
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monitoring Mar 11, 2025, 08:05 AM UTC
X/Twitter content flow into the platform as expected. We will continue to monitor the application and provide updates accordingly. Thank you for your patience.
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resolved Mar 11, 2025, 06:19 PM UTC
After a period of monitoring, this issue is now resolved. X/Twitter content continues to flow into the Meltwater API as expected.
Read the full incident report →
- Detected by Pingoru
- Jan 27, 2025, 10:16 AM UTC
- Resolved
- Jan 27, 2025, 06:47 PM UTC
- Duration
- 8h 31m
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social Analytics
Timeline · 3 updates
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investigating Jan 27, 2025, 10:16 AM UTC
We are currently experiencing an issue with the Meltwater API where some customers may be hitting rate limits earlier than expected. Our Engineering team is aware of the issue and is actively working on a resolution. We apologize for any inconvenience this may cause and appreciate your patience.
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monitoring Jan 27, 2025, 04:06 PM UTC
Our Engineering team has located the issue affecting the Meltwater API and system functionality has been restored. We'll continue to monitor and provide updates accordingly. Thank you for your patience.
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resolved Jan 27, 2025, 06:47 PM UTC
After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.
Read the full incident report →
- Detected by Pingoru
- Dec 09, 2024, 08:03 PM UTC
- Resolved
- Dec 10, 2024, 01:36 PM UTC
- Duration
- 17h 32m
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account Management
Timeline · 4 updates
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investigating Dec 09, 2024, 08:03 PM UTC
Our Engineering team is currently investigating issues affecting the Meltwater API. We apologize for any inconvenience caused and we will provide updates accordingly.
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identified Dec 09, 2024, 08:43 PM UTC
Our Engineering team has located the issue affecting the Meltwater API and system functionality is currently being restored. We'll continue to monitor and provide updates accordingly. Thank you for your patience.
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monitoring Dec 09, 2024, 09:25 PM UTC
The Meltwater API continues to function as expected. We'll continue to monitor and provide updates accordingly.
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resolved Dec 10, 2024, 01:36 PM UTC
After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.
Read the full incident report →
- Detected by Pingoru
- Oct 17, 2024, 10:16 AM UTC
- Resolved
- Oct 23, 2024, 01:40 PM UTC
- Duration
- 6d 3h
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social Analytics
Timeline · 4 updates
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investigating Oct 17, 2024, 10:16 AM UTC
We are currently experiencing issues in getting the latest API Usage data on the Meltwater platform. Our Engineering team is aware of this issue and working on restoring the historical data on the Usage tab. We apologize for any inconvenience this may cause and appreciate your patience.
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investigating Oct 18, 2024, 12:35 PM UTC
Our Engineering team is actively working to resolve the issue affecting the retrieval of the latest API Usage data on the Meltwater platform. Users may continue to experience difficulties accessing this data. We are closely monitoring the situation and will provide updates accordingly.
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monitoring Oct 21, 2024, 05:57 AM UTC
The latest API usage data is now available in the Meltwater platform. We will continue to monitor and keep you updated. Thank you for your patience.
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resolved Oct 23, 2024, 01:40 PM UTC
After a period monitoring this issue is now resolved. The API usage requests data is only available from 16th September 2024 onward. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Sep 24, 2024, 09:52 AM UTC
- Resolved
- Sep 26, 2024, 09:35 AM UTC
- Duration
- 1d 23h
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social Analytics
Timeline · 4 updates
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investigating Sep 24, 2024, 09:52 AM UTC
We are currently experiencing delays in retrieving the latest data for editorial and broadcast. This impacts the Earned Streaming, Earned Exports, and Earned Analytics components of the API. Our engineering team is aware of the issue and is actively investigating. We will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
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identified Sep 24, 2024, 12:48 PM UTC
The issue with retrieving the latest editorial and broadcast content has been resolved. Content is now flowing into the platform as expected. We will continue to monitor the application and share updates as necessary.
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monitoring Sep 24, 2024, 04:24 PM UTC
We continue to retrieve the latest editorial and broadcast content. We will monitor the application and share updates as necessary.
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resolved Sep 26, 2024, 09:35 AM UTC
After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.
Read the full incident report →
- Detected by Pingoru
- Sep 05, 2024, 09:18 AM UTC
- Resolved
- Sep 09, 2024, 02:12 PM UTC
- Duration
- 4d 4h
Affected: Radarly API
Timeline · 6 updates
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investigating Sep 05, 2024, 09:18 AM UTC
We are currently experiencing degraded performance in Radarly. Users may experience time-outs on their API requests and delay in receiving the latest data. Engineering team is aware of this issue and is currently investigating. We apologize for the inconvenience and appreciate your patience.
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investigating Sep 05, 2024, 05:04 PM UTC
Engineering continues to investigate the issue impacting performance in the Radarly platform. We will continue to provide updates accordingly. We apologize for the inconvenience and appreciate your patience.
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identified Sep 05, 2024, 07:24 PM UTC
Engineering has resolved the issue affecting the Radarly performance. This incident induced a data delay which our team is working to reduce in a timely manner. We will continue to monitor and provide updates accordingly.
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identified Sep 06, 2024, 09:37 AM UTC
Our Engineering team is actively working to reduce the data delay. We will continue to monitor the situation closely and provide updates accordingly.
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monitoring Sep 07, 2024, 11:01 AM UTC
Our Engineering team has completed clearing the backlog and all documents should now be available through the Radarly API. Users should no longer experience time-outs. We will continue to monitor the situation closely and provide updates as needed.
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resolved Sep 09, 2024, 02:12 PM UTC
After a period of monitoring, this issue is now resolved. Recent data continues to flow into the Radarly platform as expected.
Read the full incident report →
- Detected by Pingoru
- Aug 16, 2024, 11:10 AM UTC
- Resolved
- Aug 16, 2024, 07:01 PM UTC
- Duration
- 7h 51m
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsRadarly API
Timeline · 4 updates
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investigating Aug 16, 2024, 11:10 AM UTC
We are currently experiencing delays in retrieving the latest engagement data for all content. This affects the Earned Streaming, Earned Exports and Earned Analytics components of the API. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.
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investigating Aug 16, 2024, 12:22 PM UTC
Our engineering team has deployed a fix and live engagement data is being captured. We will continue to work through the backlog and provide updates accordingly.
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monitoring Aug 16, 2024, 02:13 PM UTC
Our Engineering team has completed processing the backlog. We will continue to monitor and thank you for your patience.
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resolved Aug 16, 2024, 07:01 PM UTC
After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.
Read the full incident report →
- Detected by Pingoru
- Aug 01, 2024, 01:14 PM UTC
- Resolved
- Aug 02, 2024, 02:07 PM UTC
- Duration
- 1d
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsRadarly API
Timeline · 5 updates
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investigating Aug 01, 2024, 01:14 PM UTC
We are currently experiencing issues in retrieving the latest editorial, social, and broadcast content since 11:55 UTC. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.
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investigating Aug 01, 2024, 01:47 PM UTC
Content has started to flow into the application, though some users may still experience delayed results. Our Engineering team continues to investigate the root cause and impact. We will continue to monitor and provide updates accordingly. Thank you for your patience.
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investigating Aug 01, 2024, 05:49 PM UTC
New content continues to flow into the application. Some users may still experience delayed results. We will continue to monitor and provide updates accordingly. Thank you for your patience.
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monitoring Aug 01, 2024, 08:32 PM UTC
Content has now been updated and the platform is working as expected. We will continue to monitor the status of the application. Thank you for your patience.
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resolved Aug 02, 2024, 02:07 PM UTC
After a period of monitoring, the issue is now resolved.
Read the full incident report →