Meltwater API incident

Search-Related Outage

Critical Resolved View vendor source →

Meltwater API experienced a critical incident on June 8, 2021, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 05:55 AM UTC
Resolved
Jun 08, 2021, 10:45 AM UTC
Duration
4h 50m
Detected by Pingoru
Jun 08, 2021, 05:55 AM UTC

Update timeline

  1. investigating Jun 08, 2021, 05:55 AM UTC

    We are currently experiencing elevated 500s across all of the Meltwater API, and delayed processing of streams and exports. We are investigating the causes.

  2. investigating Jun 08, 2021, 05:55 AM UTC

    Our services are now healthy and missed exports are being backfilled.

  3. investigating Jun 08, 2021, 10:39 AM UTC

    All delayed export jobs have been processed.

  4. resolved Jun 08, 2021, 10:45 AM UTC

    This incident has been resolved.