Meltwater API experienced a minor incident on January 20, 2022 affecting Content Stream and Meltwater API Listening Analytics and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Content StreamMeltwater API Listening AnalyticsMeltwater API Listening Exports
Update timeline
- investigating Jan 20, 2022, 10:58 PM UTC
Streamed data is currently delayed, similarly Exports and Analytics may not have up to date data. Investigation is ongoing.
- monitoring Jan 21, 2022, 12:41 AM UTC
A fix has been implemented, data flow has been restored and we are monitoring the results. We apologize for any inconvenience caused and will continue to provide updates accordingly
- resolved Jan 21, 2022, 01:35 AM UTC
This incident has been resolved.