Meltwater API incident

Meltwater API - Earned Analytics Endpoints

Minor Resolved View vendor source →

Meltwater API experienced a minor incident on March 10, 2022 affecting Meltwater API Listening Analytics, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2022, 04:36 PM UTC
Resolved
Mar 11, 2022, 08:55 PM UTC
Duration
1d 4h
Detected by Pingoru
Mar 10, 2022, 04:36 PM UTC

Affected components

Meltwater API Listening Analytics

Update timeline

  1. investigating Mar 10, 2022, 04:36 PM UTC

    The Meltwater API Analytics endpoints are occasionally returning error responses. Other endpoints are currently working as expected. Engineering is actively investigating the issue.

  2. investigating Mar 10, 2022, 04:38 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 10, 2022, 08:19 PM UTC

    The Meltwater API Earned Analytics endpoints continue to occasionally return error responses. Other endpoints continue to work as expected. Engineering is actively investigating the issue.

  4. investigating Mar 10, 2022, 10:52 PM UTC

    All endpoints are now working as expected. We will continue to monitor the status of the application. Thank you for your patience.

  5. investigating Mar 11, 2022, 04:48 PM UTC

    All endpoints continue working as expected. We will continue to monitor the status of the application. Thank you for your patience.

  6. resolved Mar 11, 2022, 08:55 PM UTC

    After a period of monitoring, this issue is now resolved. All endpoints continue to function as expected. Thank you for your patience.