Meltwater API experienced a minor incident on May 4, 2022 affecting Content Stream and Meltwater API Listening Analytics and 1 more component, lasting 4h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Content StreamMeltwater API Listening AnalyticsMeltwater API Listening Exports
Update timeline
- investigating May 04, 2022, 04:08 PM UTC
Streamed Editorial data is currently delayed, similarly Exports and Analytics may not have up to date data. Investigation is ongoing.
- monitoring May 04, 2022, 07:00 PM UTC
A fix has been implemented, data flow has been restored and we are monitoring the results. We apologize for any inconvenience caused and will continue to provide updates accordingly.
- resolved May 04, 2022, 08:32 PM UTC
This incident has been resolved.