Meltwater API incident

Search-Related Outage

Critical Resolved View vendor source →

Meltwater API experienced a critical incident on May 5, 2022 affecting API endpoints and Content Stream and 1 more component, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2022, 06:09 AM UTC
Resolved
May 05, 2022, 09:46 AM UTC
Duration
3h 36m
Detected by Pingoru
May 05, 2022, 06:09 AM UTC

Affected components

API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search Management

Update timeline

  1. investigating May 05, 2022, 06:09 AM UTC

    We are currently experiencing elevated 500s across all of the Meltwater API, and delayed processing of streams and exports. We are investigating the causes.

  2. resolved May 05, 2022, 09:46 AM UTC

    This incident has been resolved.